We strive to ensure customer satisfaction and offer a 30-day refund policy for your peace of mind. However, we do have clear guidelines on cancellations and refunds to maintain fairness for all parties involved.

1. Cancellation Policy Service Initiation: Once a service is initiated (e.g., web development, software customization, etc.), you may cancel the project at any time. However, any work already completed will be billed accordingly.
   Prepaid Services: For monthly services like maintenance or backups, you may cancel your subscription at any time. The service will remain active until the end of the current billing cycle, after which no further charges will be applied.
   
2. Refund Policy
   We offer a 30-day refund guarantee on all major services. This means if you're not completely satisfied with our work within the first 30 days of project initiation, you are eligible for a refund under the following conditions:
   
   Eligible Refunds:
   Refunds will be provided for services that have not been fully delivered or initiated.
   A prorated refund will be provided for any incomplete work, considering the amount of work already completed.
   Non-Eligible Refunds:
   No refunds will be issued for fully completed and delivered projects or services beyond the 30-day period.
   Services involving third-party licenses, domain registrations, or external software purchases are non-refundable.
   
3. How to Request a Refund
   To request a refund, please contact us via email or phone within the 30-day period. We will assess your request and, if eligible, process the refund within 7-10 business days.
4. Disputes If there is a dispute regarding the quality of the services provided or any other matter, we encourage you to contact our support team immediately. We are committed to resolving any issues to your satisfaction.
5. Modifications or Changes We reserve the right to modify this Cancellation/Refund policy at any time. Any changes will be updated on this page and will apply to future transactions.