At Digital Crafting Guru, we focus on providing high-quality digital products and services designed to meet your needs. Here’s how we handle the delivery of our digital products:
- Digital Delivery Process
Instant Access: Upon purchase of any digital product, such as PDFs, DOC files, or other downloadable content, you will receive immediate access to your files.
Download Link: After completing your purchase, you will be directed to a confirmation page with a download link. You will also receive an email with the download link and instructions on how to access your files.
- Access and Retrieval
User Account: If you have an account with us, you can access your digital products directly from your account dashboard under the "My Downloads" section.
Email Notifications: For one-time purchases or services, an email will be sent to you with a secure link to download your files. Be sure to check your spam or junk folder if you do not see the email in your inbox.
- File Formats and Requirements
Supported Formats: Our digital products are provided in common formats such as PDF, DOC, or other relevant formats. Ensure you have the necessary software to open and use these files.
File Size: Files are generally optimized for quick download. If you experience issues with file size or format, please contact us for assistance.
- Technical Support
Troubleshooting: If you encounter any issues downloading or accessing your digital products, please reach out to our support team at support@digitalcrafting.guru. We’re here to assist you with any technical difficulties or questions you may have.
- Refunds and Exchanges
Digital Products: Due to the nature of digital products, we typically do not offer refunds once the files have been downloaded. However, if you encounter issues with the files or they are not as described, please contact us within 30 days of purchase to discuss possible resolutions.
- Contact Us
For any questions or concerns regarding digital product delivery, please contact us using the details below. We’re here to ensure you have a smooth and satisfactory experience.
Email: support@DigitalCrafting.guru
Fill details at Contact us form