At DigitalCrafting ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (the "Website") and online platform (the "Platform").

Information We Collect

We collect two types of information through the Website and Platform:

1. Personal Information: Information that can identify you as an individual, such as your name, email address, phone number, and, where applicable, institution affiliation. We collect personal information when you create an account, contact support, or subscribe to our newsletter.

2. Non-Personal Information: Information that does not identify you individually, such as browser type, operating system, IP address, and usage data related to your interactions with the Platform. Non-personal information is collected automatically when you use the Platform.

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform.
• Process transactions and manage your account.
• Send you important updates, security alerts, and support messages.
• Respond to inquiries and provide customer support.
• Personalize your experience on the Platform.
• Improve the Platform's functionality and develop new features.
• Send you marketing communications, but only with your consent.

Sharing Your Information

We may share your information with trusted third-party service providers (such as payment processors or data analytics providers) who assist in operating the Platform. These providers are required to use your information only for the services they provide to us and are prohibited from using it for any other purpose.

We will never sell, trade, or rent your personal information to third parties without your consent. However, we may disclose information if required by law or to protect the rights, property, or safety of ourselves or others.

Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Choices

You can:

• Access and update your personal information at any time.
• Opt out of receiving marketing communications.
• Close your account if you no longer wish to use our services.

For any questions regarding your choices, please contact us at support@DigitalCrafting.guru.

Children's Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on our Website. You are encouraged to review this page regularly for any updates.